Top Challenges Businesses Face with SharePoint

Complex User Interface

SharePoint's intricate and non-intuitive interface presents a steep learning curve, especially for non-technical users. This complexity hinders adoption and daily productivity, necessitating extensive training and ongoing support.

High Total Cost of Ownership

Beyond initial expenses, SharePoint often requires significant investment in custom development, third-party tools, and ongoing IT support. These hidden costs drive up the total cost of ownership, straining budgets and resources.

Lack of Personalized EX

The platform fails to tailor content based on employee roles, locations, or individual needs. Users are often bombarded with irrelevant information, leading to disengagement and decreased efficiency.

Ineffective Mobile Experience

For mobile and frontline workers, SharePoint's mobile functionality is inadequate. Lacking a true mobile-first design, it offers only basic responsiveness, hindering seamless access and productivity on the go.

Cumbersome Document Management

Managing documents, permissions, and version control within SharePoint can be tedious and confusing. This often results in duplicate content, wasted time, and frustration as teams struggle to maintain accuracy and accessibility.

Insufficient Multi-Channel Communication

SharePoint lacks effective multi-channel communication capabilities. Without the ability to reach employees through SMS, mobile push notifications, or personalized emails, organizations struggle to connect with their teams in meaningful ways.

Complicated Permissions Management

Setting and maintaining appropriate access controls is notoriously complex in SharePoint. This administrative burden increases the risk of either restricting essential content or exposing sensitive information, compromising security and efficiency.

Poor Content Governance

Without automated content governance, SharePoint environments quickly become cluttered with outdated and irrelevant information. This disorganization leads to a lack of trust in the content repository and hampers efficient navigation.

Performance Issues and Slow Load Times

SharePoint often suffers from slow page load times and performance problems, especially in organizations with large datasets. This sluggishness frustrates users and diminishes productivity as they wait for content to load.

Overreliance on IT Support

The platform's complexity necessitates heavy IT involvement for routine tasks like managing permissions, configuring workflows, and maintaining the site. This overreliance slows down business agility and creates bottlenecks for simple operations.

Ineffective Search Functionality

Limited search capabilities make it difficult for users to find relevant documents or information within SharePoint. This inefficiency leads to wasted time and reduced productivity, particularly in organizations with vast content repositories.

Lengthy Deployment and Administrative Overhead

Deploying SharePoint is a time-consuming process that can take months of planning and implementation. Once operational, maintaining the platform adds substantial administrative burden, making it challenging to remain agile and responsive to evolving business needs.